Here are a few common solutions that may solve the issue you are experiencing during checkout.
1. Make sure all the information you've entered is correct.
2. At this time we only accept MasterCard, Visa, American Express, Discover or PayPal.
If your payment is still not going through, there may be an issue with how the page was loaded in your session. This can be fixed via the following:
1. Go to the CHE Online homepage at www.cheonline.co.uk
2. Clear your browser's cookie + cache data, then refresh the page
3. Log back into your account, and try to make the purchase again.
If you are still experiencing problems, please contact our support team at [email protected]